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Proactis System Notifications & Monitoring

Your dedicated system notifications and monitoring centre.

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Browse the most up to date system notifications by Product

Supplier Relationship Management

Status - No issues

Sourcing

Status - No issues

Contract Management

Status - No issues

Marketplace / eCat

Status - No issues

The Supplier Network

Status - No issues

P2P

Delays in Data feeds 

Date: 23/10/2026, 10:00 BST

Status: The server has been restored, and any missed data feeds are currently being reprocessed. This process is expected to be completed within the next 5–6 hours.

Thank you for your patience.

Date: 23/10/2026, 8:00 BST

Status: A delay in data feeds has been identified as some server connectivity issues have been identified. Our technical teams are investigating the issue.

Next update: 10:00 BST

P9P2P Performance and access issues 

Date: 23/10/2026, 13:40 BST

Status: A slight drop in application performance was identified, which may have affected some user sessions. Performance has now stabilised, and the application is operating as expected. Close monitoring is ongoing. 

Date: 21/10/2026, 14:10 BST

Status: The P9P2P application has been stabilized. Further analysis is underway and our technical teams continue to monitor the application closely to ensure service stability.

Date: 21/10/2026, 13:50 BST

Status: Our technical teams are observing a high number of database connections, which may be affecting application performance and impacting some user sessions.

The team is working closely with our database engineers to monitor the situation and minimise any further performance impact.

Next update: 14:30 BST

Date: 21/10/2026, 12:55 BST

Status: The P9P2P application has been restored. Further analysis is underway to determine the root cause, and our technical teams continue to monitor the application closely to ensure service stability.

Date: 21/10/2026, 12:25 BST

Status:A spike in system load has been observed, resulting in renewed issues accessing the application. Our technical teams are actively investigating and working to restore normal service as quickly as possible. We apologise for the inconvenience and thank you for your patience.

Next update: 13:15 BST

Date: 21/10/2026, 11: 15 BST

Status: The P9P2P application has been restored. Timeouts between servers were identified, resulting in access difficulties and performance degradation.

Further analysis is underway to determine the root cause, and our technical teams continue to monitor the application closely to ensure service stability.

Date: 21/10/2026, 10: 40 BST

Status: Some affected services are being restarted to restore normal service. Our technical teams are working on this with the highest priority, We apologise for the inconvenience and thank you for your patience.

Next update: 11:15 BST

Date: 21/10/2026, 10:13 BST

Status: An issue has been identified that is impacting access to the application. Our team is actively investigating and working to restore service as quickly as possible.

Next update: 10:45 BST

Invoice Capture

Status - No issues

Invoice Management

Status - No issues