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Proactis System Notifications & Monitoring

Your dedicated system notifications and monitoring centre.

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Browse the most up to date system notifications by Product

Supplier Relationship Management

Status - No issues

Sourcing

Status - No issues

Contract Management

Status - No issues

Marketplace / eCat

Status - No issues

The Supplier Network

Status - No issues

Invoice Capture

Status - No issues

P2P

P9P2P - Performance issues 

Date: 08/09/2026, 9:00 BST

Status: There was a brief period of slowness earlier today which had an impact on user sessions being slow and user login issues. The system performance has now stabalised and our technical teams are currently monitoring this closely.

We sincerely apologise for the inconvenience and thank you for your patience and understanding.

P9P2P - Delay in Data feeds

Date: 02/09/2026, 13:00 BST

Status: All data feeds have now been successfully reprocessed.

Please note that we are currently experiencing delays with data feeds due to a recurrence of the Qlik licensing issue that was previously addressed a couple of weeks ago.

The issue is being treated as a priority and is being managed at leadership level, with the aim of restoring normal operations as soon as possible.

As the underlying root cause has not yet been fully resolved and we are awaiting a response from our third-party supplier, there may be some delays in receiving data feeds tomorrow.

In the meantime, our Reporting team is working behind the scenes to monitor the feeds, reprocess any that are delayed, and ensure they are shared with you as soon as possible.

We apologise for any inconvenience caused and appreciate your continued patience and understanding.

Date: 02/09/2026, 7:00 BST

Status: Further delays have been identified in processing the data feeds. Our technical teams are investigating this as a high priority and working to restore normal processing as soon as possible.

Next update: 13:00 BST

Date: 01/09/2026, 13:00 BST

Status: All data feeds have now been processed successfully,

Date: 01/09/2026, 09:15 BST

Status: Please note that there is a delay in the generation of data feeds today. Users subscribed to this service may experience delays in receiving their data feeds. Reprocessing activities are ongoing in the background and expected to complete by 4-6 hours. 


Next update 1 pm BST

Invoice Management

Status - No issues