Skip to main content
Home | System Monitoring

Proactis System Notifications & Monitoring

Your dedicated system notifications and monitoring centre.

smiling-colleagues-reviewing-laptop-together-in-office.jpeg

Browse the most up to date system notifications by Product

P2P

P9P2P (S2P) : NL region - Data feeds delays (csv reports) - Resolved

Date: 27/07/2026, 4:00 pm BST

Status: All the data feeds have been successfully re processed. 

Date: 27/07/2026, 11:00 am BST

Status: The majority of data feeds have now been successfully reprocessed, with only a small number remaining.

The remaining data feeds are expected to be completed within the next couple of hours. Our technical teams continue to monitor the progress closely to ensure all processing is completed successfully.

At this stage, no action is required from customers. We appreciate your patience while we complete the remaining processing.

Next update: 4 pm BST

Date: 27/07/2026, 8:15 am BST

Status: Please note that we have identified a delay in the generation of data feeds ie csv reports today.

Our teams are working on this issue and users subscribed to this service might experience some delays. It will be reprocessed as soon as possible.

Next update - 11 am BST

Supplier Relationship Management

Status - No issues

Sourcing

Status - No issues

Contract Management

Status - No issues

Marketplace / eCat

eCat- Catalog Release to Search - Resolved

Date: 30/07/2026, 9:00 pm BST

Status: The issue affecting catalogue updates in Search has been resolved.

Customers should now see the latest catalogue versions and pricing reflected correctly in Search. We will continue to monitor the service to ensure continued stability.

Thank you for your patience while we worked to restore normal service.

Date: 28/07/2026, 4:00 pm BST

Status: A rollback of release 26.2 has been completed, as the impact was traced to a specific change. The team is continuing to investigate several blockers, and given the complexity, resolution is taking longer than anticipated.

Next update: 8:00 PM BST

Date: 28/07/2026, 2:00 pm BST

Status: Our technical teams have isolated the root cause to a recent release that is triggering search functionality issues. A corrective package is being prepared and restoration efforts are in progress.

Next update: 4 pm BST

Date: 28/07/2026, 12:00 noon BST

Status:  The technical teams continue to debug the issue and narrowing down the cause. 

Next update: 2:00 pm

Date: 28/07/2026, 10:30 pm BST

Status: Investigations are ongoing, and the technical team is reviewing a few potential causes of the issue.

Further updates will be provided as more information becomes available.

Next update: 12:00 noon BST.

Date: 28/07/2026, 5:00 pm BST

Status: We have identified an issue affecting the catalog release process to Search.
New catalog versions released to Search are not currently appearing and will not be visible to users.

Our technical team is actively investigating the issue and working to restore the feature as quickly as possible.

Next update : 10:30 am BST

The Supplier Network

Status - No issues

Invoice Capture

Status - No issues

Invoice Management

Status - No issues