Browse the most up to date system notifications by Product
Supplier Relationship Management
Status - No issues
Sourcing
Status : No issues
ProContract
Status : No issues
MyTenders
Status - No issues
Contract Management
Status - No issues
Marketplace / eCat
P1 Marketplace training environment - Access issues
Date: 30/07/2026, 12:30 pm BST
Status: The restoration activities are now complete and access has now been restored.
Date: 29/07/2026, 6:00 pm BST
Status: The restoration activities are taking longer than expected. Our technical team will continue the restoration work tomorrow.
Date: 29/07/2026, 4:00 pm BST
Status: The training environment is on track to be restored by close of business today. The team is actively working towards completion.
Date: 29/07/2026, 12:00 noon BST
Status: The training environment is still in the process of being restored. Our technical team is actively working toward full recovery and stability. We will continue to monitor progress closely and provide updates as milestones are reached.
Date: 29/07/2026, 9:00 am BST
Status: The P1 Marketplace Training environment is currently inaccessible, and our technical team is actively working to restore the service.
Updates will be posted here as soon as the training environment is back online.
eCat- Catalog Release to Search - Resolved
Date: 30/07/2026, 9:00 pm BST
Status: The issue affecting catalogue updates in Search has been resolved.
Customers should now see the latest catalogue versions and pricing reflected correctly in Search. We will continue to monitor the service to ensure continued stability.
Thank you for your patience while we worked to restore normal service.
Date: 28/07/2026, 6: 00 pm BST
Status: The restoration activity continues.
Date: 28/07/2026, 4:00 pm BST
Status: A rollback of release 26.2 has been completed, as the impact was traced to a specific change. The team is continuing to investigate several blockers, and given the complexity, resolution is taking longer than anticipated.
Date: 28/07/2026, 2:00 pm BST
Status: Our technical teams have isolated the root cause to a recent release that is triggering search functionality issues. A corrective package is being prepared and restoration efforts are in progress.
Date: 28/07/2026, 12:00 noon BST
Status: The technical teams continue to debug the issue and narrowing down the cause.
Date: 28/07/2026, 10:30 pm BST
Status: Investigations are ongoing, and the technical team is reviewing a few potential causes of the issue.
Further updates will be provided as more information becomes available.
Date: 28/07/2026, 5:00 pm BST
Status: We have identified an issue affecting the catalog release process to Search.
New catalog versions released to Search are not currently appearing and will not be visible to users.
Our technical team is actively investigating the issue and working to restore the feature as quickly as possible.
The Supplier Network
Status - No issues
P2P
Status - No Issues
Invoice Capture
Invoice Capture UAT
Date: 05/08/2026, 14:00 pm BST
Status: The issues currently being experienced relating to Invoice Capture UAT are still ongoing with the team working hard to resolve this as a priority.
We apologise for any disruption this may be causing and thank you for your patience while it is resolved.
Date: 05/08/2026, 10:30 am BST
Status: Invoice Capture UAT is currently experiencing intermittent instability. The team believe that they have identified the cause of this and are carrying out the necessary changes to rectify the issue. This is likely to mean that Invoice Capture UAT will be intermittently unavailable over the next 90 minutes.
We will provide an update once this activity is complete.
Invoice Capture UAT Migration
Date: 31/07/2026, 9:50 am BST
Status: UK UAT environments for Invoice Capture are scheduled to be migrated today. Service will be down while this migration is carried out. Click here to learn more.
Invoice Capture Managed Service - Access issues
Date: 28/07/2026, 9:50 am BST
Status: Invoice Capture Managed Services experienced a brief interruption lasting a few minutes around 9:40 am BST, during which some users may have experienced difficulty accessing the application.
The service recovered quickly and is now fully accessible. Our technical teams are carrying out further investigations to determine the cause of the interruption and will continue to monitor the environment closely to ensure ongoing service stability.
We apologise for any inconvenience this may have caused.