Browse the most up to date system notifications by Product
Supplier Relationship Management
SRM UAT Environment Migration
Date: 14/08/2026, 15:30 am BST
Status: The migration of UK SRM UAT has been completed. Click here to learn more.
Date: 13/08/2026, 9:00 am BST
Status: UK SRM UAT environment is currently in-migration. Service will be down while this migration is carried out. Click here to learn more.
Sourcing
Sourcing UAT Environment Migration
Date: 21/08/2026, 11:00 BST
Status: Migration is complete, with a small number of features currently undergoing testing. Testing is expected to be completed prior to production migration. Further communication will be shared if any major issues are identified within UAT instance.
Date: 20/08/2026, 16:00 BST
Status: Email sending configuration is still being finalised, with the required setup and testing currently in progress.
Next update: 21/08/2026, 11:00 BST
Date: 20/08/2026, 11:00 BST
Status: Email sending configuration is still being finalised, with the required setup and testing currently in progress.
Next update: 20/08/2026, 16:00 BST
Date: 19/08/2026, 16:00 BST
Status: Email sending configuration remains pending and is still being set up and tested.
Next update: 20/08/2026, 11:00 am BST
Date: 19/08/2026, 11:00 am BST
Status: Email sending configuration remains pending and is still being set up and tested.
Next update: 19/08/2026, 16:00 BST
Date: 18/08/2026, 16:00 pm BST
Status: Email sending configuration remains pending and is still being set up and tested.
Next update: 19/08/2026, 11:00 am BST
Date: 18/08/2026, 10:40 am BST
Status: Email sending configuration remains pending and is still being set up and tested.
Next update: 18/08/2026, 16:00 BST
Date: 17/08/2026, 15:00 pm BST
Status: The required connectivity and network configuration checks have now been completed successfully.
Email sending configuration remains pending and is still being set up and tested.
Next update: 18/08/2026, 11 am BST
Date: 17/08/2026, 12:30 pm BST
Status: We are continuing to work through the remaining activities required to complete the UAT Azure migration.
Access, connectivity and email notification services are still being configured and tested. We are also completing the remaining checks to ensure the environment is fully connected and operating as expected.
Next update: 15:00 BST
Date: 14/08/2026, 15:30 am BST
Status: The migration of UK Sourcing UAT has been completed. Click here to learn more.
Date: 13/08/2026, 9:00 am BST
Status: UK Sourcing UAT environment is currently in-migration. Service will be down while this migration is carried out. Click here to learn more.
Proactis - Source2Contract - Access issues
Date: 17/08/2026, 16:30 pm BST
Status: Our technical teams have completed the restoration activities and S2C is now accessible.
A full Root Cause Analysis (RCA) will be provided separately, covering the cause of the incident and the actions taken.
Date: 17/08/2026, 16:30 pm BST
Status: Restoration activities are currently underway, and our technical teams are working to bring the service back online as soon as possible.
Next update: 17:30 pm BST or sooner
Date: 17/08/2026, 15:30 pm BST
Status: Restoration activities are currently underway, and our technical teams are working to bring the service back online as soon as possible.
Next update: 16:30 pm BST
Date: 17/08/2026, 15:30 pm BST
Status: Our technical teams continue to work on restoring the service.
Next update: 16:00 BST
Date: 17/08/2026, 15:00 pm BST
Status: The root cause has been identified, and our technical teams are continuing to work on restoring the service.
We apologise that the restoration is taking longer than expected and appreciate your patience and understanding.
Next update: 15:30 pm BST
Date: 17/08/2026, 14:30 pm BST
Status: Our technical teams continue to work on restoring the service.
Next update: 15:00 BST
Date: 17/08/2026, 14:00 pm BST
Status: Our technical teams continue to work on restoring the service and are closely monitoring progress.
Next update: 14:30 BST or sooner.
Date: 17/08/2026, 13:40 pm BST
Status: Source2Contract is currently unavailable. Our Technology team is investigating the issue as a priority and working to restore the service as soon as possible.
Next update: 14:00 BST
ProContract
ProContract UAT Environment Migration
Date: 21/08/2026, 11:00 BST
Status: Migration is complete, with a small number of features currently undergoing testing. Testing is expected to be completed prior to production migration. Further communication will be shared if any major issues are identified within UAT instance.
Date: 20/08/2026, 16:00 BST
Status: Technical teams are continuing to work through the remaining system, connectivity and configuration activities, including access and email notifications. The outstanding changes are currently undergoing testing to confirm they are functioning as expected before being fully deployed.
Next update: 21/8/2026, 11:00 BST
Date: 20/08/2026, 11:00 BST
Status: Technical teams are continuing to work through the remaining system, connectivity and configuration activities, including access and email notifications. The outstanding changes are currently undergoing testing to confirm they are functioning as expected before being fully deployed.
Next update: 20/8/2026, 16:00 pm BST
Date: 19/08/2026, 16:00 BST
Status: Tech teams are progressing with the remaining system, connectivity and configuration activities, including access, email notifications. Some changes are currently being tested to ensure they are working as expected before being fully implemented.
Next update: 20/8/2026, 11:00 am BST
Date: 19/08/2026, 11:00 am BST
Status: Tech teams continue to work through the remaining system, connectivity and configuration activities, including access and email notifications. Several changes are currently being validated in testing, with implementation progressing once they have been confirmed as working as expected. Further updates will be provided as progress is made.
Next update: 19/8/2026, 16:00 pm BST
Date: 18/08/2026, 10:35 am BST
Status: Tech teams are progressing with the remaining system, connectivity and configuration activities, including access, email notifications. Some changes are currently being tested to ensure they are working as expected before being fully implemented.
Next update: 18/8/2026, 4 pm BST
Date: 17/08/2026, 15:00 pm BST
Status: Network connectivity has been completed has been resolved.
Tech teams are progressing with the remaining system, connectivity and configuration activities, including access, email notifications. Some changes are currently being tested to ensure they are working as expected before being fully implemented.
Next update: 18/8/2026, 11 am BST
Date: 17/08/2026, 12:30 pm BST
Status: We are continuing to work through the remaining activities required to complete the UAT Azure migration.
The team is progressing with the remaining system, connectivity and configuration activities, including access, email notifications and network connectivity. Some changes are currently being tested to ensure they are working as expected before being fully implemented.
Next update : 15:00 BST
Date: 14/08/2026, 15:30 am BST
Status: The migration of UK ProContract UAT has been completed. Click here to learn more.
Date: 13/08/2026, 9:00 am BST
Status: UK ProContract UAT environment is currently in-migration. Service will be down while this migration is carried out. Click here to learn more.
MyTenders
Status - No issues
Marketplace / eCat
Invoice Publisher and Scheduled job delays
Date: 20/08/2026, 10:00 am BST
Status: We are aware that the Invoice Publisher files did not generate last night, and that some other scheduled jobs, including catalogue and supplier loads, were also affected.
We are currently investigating the issue. We expect that any invoices that would have been exported last night will be included in the files when the Invoice Publisher next runs, so they should be picked up through the usual automated process.
If the files are urgently required and you need to process them manually, you can raise a case with the Support team and we can look at arranging a manual export.
P1 Marketplace - Access issues
Date: 19/08/2026, 13:00 pm BST
Status: There was a short period during which some users may have experienced issues accessing P1 Marketplace Classic. Access has now been restored, and users should be able to access Marketplace as normal. Further checks are being carried out to confirm stability.
Marketplace Azure Migration - UAT
Date: 19/08/2026, 16:00 BST
Status: Marketplace classic UAT has been fully migrated and live on Azure.
Date: 19/08/2026, 11:00 am BST
Status: Our Engineering teams are continuing to work on the remaining integration activities between Marketplace UAT and other products to complete the migration and ensure end-to-end functionality.
Next update: 19/08/2026, 16:00 BST
Date: 18/08/2026, 16:00 pm BST
Status: Email notifications and PunchOut functionality are now fully operational.
Our Engineering teams are continuing to work on the remaining integration activities between Marketplace UAT and other products to complete the migration and ensure end-to-end functionality.
Next update: 19/08/2026, 11:00 am BST
Date: 18/08/2026, 10:40 am BST
Status: Email notifications and PunchOut functionality are also still being configured and tested.
Next update: 18/08/2026, 16:00 BST
Date: 17/08/2026, 15:00 pm BST
Status: A release is planned for 15:30 BST to test the fix for email sending capabilities within the UAT environment.
PunchOut functionality is still being configured and tested as part of the ongoing UAT migration activities.
Next update: 18/08/2026 11 am BST
Date: 17/08/2026, 12:00 pm BST
Status: We are continuing to work through the remaining activities following the Azure migration of the UAT environment.
Some customer pages are still being configured, and access may therefore be unavailable for certain customers. Email notifications and PunchOut functionality are also still being configured and tested.
Next update: 15:00 BST
Date: 10/08/2026, 3:40 pm BST
Status: Investigations are still ongoing and some testing activities are in progress.
Next update: 11/08/2026, 10 am BST
Date: 10/08/2026, 10:00 am BST
Status: Investigations are still ongoing and some testing activities are in progress.
Next update: 4 pm BST.
Date: 07/08/2026, 04:00 pm BST
Status: Microsoft continues to investigate the high-priority external network connectivity issue identified as the root cause of the PunchOut connectivity problems. We are working closely with them to monitor progress and assess any developments.
Next update: 10 August, 10:00 am BST
Date: 07/08/2026, 12:00 noon BST
Status: Investigations continue. The UAT environment is currently unable to establish the required external network connections due to an issue within the Microsoft Azure platform. Microsoft is investigating it with the highest priority.
Next update: 4 pm BST
Date: 07/08/2026, 10:15 am BST
Status: We are investigating an issue affecting PunchOut integration via Marketplace in the UAT environment following the recent cloud migration.
Due to a broader connectivity issue within the Azure platform, the UAT environment is currently unable to establish the required external network connections. As a result, users may be unable to complete PunchOut transactions or perform end-to-end testing, including order creation and purchase order (PO) generation.
Microsoft is actively investigating this with the highest priority. We are working closely with them to restore the service as soon as possible.
Next update: 12 noon BST
Contract Management
Contract Management UAT Environment Migration
Date: 14/08/2026, 15:30 am BST
Status: The migration of UK Contract Management UAT has been completed. Click here to learn more.
Date: 13/08/2026, 9:00 am BST
Status: UK Contract Management UAT environment is currently in-migration. Service will be down while this migration is carried out. Click here to learn more.
The Supplier Network
Status - No issues
P2P
P1P2P - Azure migration - UAT
Date: 21/08/2026, 11:00 BST
Status: Migration is complete, with a small number of features currently undergoing testing. Testing is expected to be completed prior to production migration. Further communication will be shared if any major issues are identified within UAT instance.
Date: 20/08/2026, 16:00 BST
Status: Email sending configuration is still being finalised, with the required setup and testing currently in progress.
Next update: 21/08/2026, 11:00 BST
Date: 20/08/2026, 11:00 BST
Status: Email sending configuration is still being finalised, with the required setup and testing currently in progress.
Next update: 16:00 BST
Date: 19/08/2026, 16:00 BST
Status: Email sending configuration remains in progress and is currently being set up and tested.
Next update: 20/08/2026, 11:00 am BST
Date: 19/08/2026, 11:00 am BST
Status: Email sending configuration remains in progress and is currently being set up and tested.
Next update: 19/08/2026, 16:00 pm BST
Date: 18/08/2026, 16:00 pm BST
Status: Email sending configuration remains in progress and is currently being set up and tested.
Next update: 19/08/2026, 11:00 am BST
Date: 18/08/2026, 10:40 am BST
Status: Email sending configuration remains in progress and is currently being set up and tested.
Next update: 18/08/2026, 16:00 BST
Date: 17/08/2026, 15:00 pm BST
Status: We have successfully completed the required connectivity configuration, and the firewall settings have been reviewed.
Email sending configuration remains in progress and is currently being set up and tested.
Next update: 18/08/2026, 11 am BST
Date: 17/08/2026, 10:40 am BST
Status: We are continuing to work on the key activities required to complete the UAT Azure migration.
Several configuration and connectivity checks are still in progress, including access to key services and email notifications. We are also reviewing the remaining network settings to ensure everything is working as expected.
Next update: 15:00 BST
Invoice Capture
Invoice Capture and IC managed services - UAT
Date: 17/08/2026, 10:40 am BST
Status: Invoice capture and Managed services UAT is now fully migrated and operational.
Date: 10/08/2026, 03:40 pm BST
Status: Azure Email services unavailable : Investigations are still ongoing and some testing activities are in/ progress.
Next update: 11/08/2026, 10 am BST
Date: 10/08/2026, 11:15 am BST
Status: Azure Email services unavailable : Investigations are still ongoing and some testing activities are in progress.
Next update: 4 pm BST.
Date: 10/08/2026, 09:15 am BST
Status: Outbound email pickup issues : Resolved : Microsoft has resolved the external connectivity issue, and outbound external connectivity has now been restored. The outbound email pickup issue is therefore resolved.
Azure Email services unavailable : Investigations ongoing: Azure email services remain unavailable, and our teams are continuing to investigate the issue.
As a result, customers may currently experience issues with the following email-based functionalities:
Email notifications for document imports
Document cancellation emails
Sending queries via email
Document export emails
Forgot password emails
SFTP Uploads: Customers may also experience issues with importing documents via SFTP.
Next update: 12 noon BST.
Date: 07/08/2026, 04:00 pm BST
Status: Outbound email pickup issues : Microsoft continues to investigate the high-priority external network connectivity issue affecting outbound email services. We are working closely with Microsoft to monitor progress and assess any developments.
Next update: 10 August, 10:00 am BST,
Date: 07/08/2026, 11:20 am BST
Status: Outbound email issues - The UAT environment is currently unable to establish the required external network connections due to an issue within the Microsoft Azure platform. Microsoft has identified the issue and is investigating it with the highest priority.
Next update: 4 pm BST
Date: 07/08/2026, 9:20 am BST
Status: Outbound email pickup issues - We are continuing to investigate an issue affecting email functionality within the UAT environment. Some users may experience issues with account activation emails and outbound emails, including cancellation and supplier enquiry messages. Outbound emails are currently being held in the outbox and are not being delivered. Our investigation indicates the issue may be related to external network traffic being blocked. We are working closely with our third party provider to investigate and restore connectivity.
Next update: 12 noon or sooner.
Date: 06/08/2026, 5:00 pm BST
Status: Investigations are continuing with the highest priority to restore Azure email service.
Next update: 07/08/2026, 10 am BST
Date: 06/08/2026, 3:00 pm BST
Status: Investigations into the Azure email service issue within the UAT environment are ongoing. Some users may experience issues with account activation emails and outbound emails, including cancellation and supplier enquiry messages. Our teams are working to restore the service as quickly as possible.
Next update: 5 pm BST.
Date: 06/08/2026, 1:10 pm BST
Status: Access to the Invoice Capture and Managed Services UAT environments has now been restored. The additional issues affecting file uploads and delays when switching between organisations have also been resolved.
The only remaining known issue relates to Azure Communication Services, which is currently unavailable. A fix has been identified and is currently being reviewed before implementation.
Our teams continue to work on restoring full functionality.
Next Update: 3:00 pm BST
Date: 06/08/2026, 10:50 am BST
Status: Investigations are ongoing, and we are working closely with our third-party providers to restore the affected UAT services.
Due to the complexity of the issue, resolution is taking longer than initially anticipated. Please be assured that this incident remains our highest priority, and our technical teams are continuing to work towards restoring full service as quickly as possible.
Next update: 3 pm BST
Date: 06/08/2026, 10:50 am BST
Status: As you are aware Invoice capture has been migrated to Azure, however the UAT platform is still not fully accessable.
We are currently investigating the following known issues:
File uploads are temporarily unavailable.
Switching between organisations may be slower than expected.
Azure comms service are temporarily unavailable.
Our technical teams are actively working to restore full functionality.
We apologise for the inconvenience and thank you for your patience.
Next update: 1 pm BST
Date: 05/08/2026, 14:00 pm BST
Status: The issues currently being experienced relating to Invoice Capture UAT are still ongoing with the team working hard to resolve this as a priority.
We apologise for any disruption this may be causing and thank you for your patience while it is resolved.
Date: 05/08/2026, 10:30 am BST
Status: Invoice Capture UAT is currently experiencing intermittent instability. The team believe that they have identified the cause of this and are carrying out the necessary changes to rectify the issue. This is likely to mean that Invoice Capture UAT will be intermittently unavailable over the next 90 minutes.
We will provide an update once this activity is complete.
Invoice Capture UAT Migration
Date: 31/07/2026, 9:50 am BST
Status: UK UAT environments for Invoice Capture are scheduled to be migrated today. Service will be down while this migration is carried out. Click here to learn more.
Invoice Capture Managed Service - Access issues
Date: 28/07/2026, 9:50 am BST
Status: Invoice Capture Managed Services experienced a brief interruption lasting a few minutes around 9:40 am BST, during which some users may have experienced difficulty accessing the application.
The service recovered quickly and is now fully accessible. Our technical teams are carrying out further investigations to determine the cause of the interruption and will continue to monitor the environment closely to ensure ongoing service stability.
We apologise for any inconvenience this may have caused.