Spend Control for Property and Facilities Management

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Keep pace with rapid change, and satisfy everyone

Property Management companies are going through massive change due to macro economic pressures, property portfolios becoming more diverse, new regulations being introduced, shifting social policies, increasing interest rates and budgets. The shift toward remote and hybrid work models has reduced the demand for office space in many regions, with many companies downsizing their office footprints or adopting flexible working arrangements, leading to higher vacancy rates in commercial properties.  

Supply of labour and the materials needed to increase build-rates has been affected by factors such as energy and fuel markets, and the upward trend of inflation has led to higher than anticipated procurement costs and increasingly ambitious targets in terms of energy efficiency and sustainability are placing further pressure on organisations. There is growing pressure from both regulators and tenants for property owners to adopt sustainable practices. This includes energy-efficient buildings, reducing carbon footprints, and ensuring properties meet stringent ESG standards. Adapting to these demands can require significant upfront investment in retrofitting and maintenance.

Tenants are also increasingly expecting more from their spaces, including amenities, flexibility in lease terms, and enhanced services – including EV charging points, and Smart home technology integration – so the need to differentiate by providing superior client service, technological innovation, and flexible solutions has never been more apparent.

Property Management company CBRE Ltd. increases value with Proactis spend management

“It’s no small feat to establish a single procurement system that enables us to manage over 5,000 different properties as separate entities. But in doing so, we now have one of the best spend control systems in our business. We believe Proactis gives us the perfect platform to ensure that we are at the forefront of delivering both value from procurement and control of expenditure management.”

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Property Management company CBRE Ltd. increases value with Proactis spend management
Additionally, many purchases are initiated by on-site personnel, such as orders with contractors and maintenance supplies, often resulting in increased risk of out-of-contract spend and use of unapproved suppliers, often across disparate, fragmented systems. And with renovation projects relying on reliable supplies of goods and services, not only does management of supply chains dictate the success of such projects, Property and Facilities Management companies process thousands of time-consuming and labour-intensive operations.

The trouble is, traditional operating models cannot cope with so many fast-moving pieces. So, it’s no wonder that innovative strategies, fresh operating practices and new technologies are gaining traction with forward-thinking executives.

Navigating this landscape is vital for Property Management organisations, in order to keep their offerings in line with these evolving demands to maintain strong client relationships and win new business. Your procurement and finance decisions play a pivotal role as to whether your organisation can meet the rising expectations of tenants, communities, employees, stakeholders, funding organisations and regulatory authorities.

Procure-to-Pay (P2P) for Property & Facilities Management: Get a handle on how your organisation really buys goods and services

Download this guide for a practical way to get started in the pursuit of the savings that are found in the P2P cycle for most organisations. Specifically, it is designed to help you:

  • Get a handle on how things are really done today.
  • Identify where the savings opportunities lie.
  • Start a dialogue among key managers.
  • Develop a vision of how to tackle problems and seize opportunities.
  • Gain a general view of how a good Procure-to-Pay software solution can help you do that better, faster, cheaper.
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Get a handle on how your organisation really buys - P2P

Take a fresh look at how you manage spend

Construction and renovation projects rely a constant, accurate and reliable supply of goods and services – a problem that many organisations are encountering at the moment. Now you can gain greater value for money by improving methods for sourcing (including Service Partner Agreements), purchasing and paying for the wide range of services and products your organisations buys, from tools to heavy-duty building materials. It's now possible to seamlessly manage your supply-chain and contracts, reduce risks, and create more purchasing strength. You can organise and provide visibility of relevant agreements at all times, and link frameworks to contracts (per property/ portfolio), while ensuring that POs are raised within budget.

Up-to-date Supplier performance measurement and risk identification are critical, but possible via the correct system. You can control out of contract spend across the whole organisation via Guided Buying to ensure that all staff get what they need, when they need it, from approved suppliers – at previously negotiated contracts.

With Proactis, you can use new capabilities to run your operations more effectively and affordably. You can respond to market and regulatory changes in a way that drives greater efficiency and compliance within key back-office processes. In addition to cost control, you can provide insight to everyone about the contracts that your association has concluded, all while ensuring that you do not have to deal with unexpected surprises. You will always have one version of the truth, even across multiple locations and portfolios.

Tackle the issues that a multi-location, multi-business unit organisation is likely to encounter with spend management...

This paper focusses specifically on the issues that multi-location, multi-business unit organisations, must address:

  • The value and elements of effective spend management.
  • The special challenges you must address.
  • The special requirements you will have for supporting eProcurement support systems.
  • The strengths of Proactis solutions for your environment.
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Tackle the issues that a multi-location, multi-business unit organisation is likely to encounter with spend management
Having visibility and control of cost against budgets via a strong P2P process helps department managers effectively manage budgets by driving value back into your business strategy through planning, forecasting and cost control. Having clear visibility into your “all in” transactional cost will help you make better-informed decisions, providing control over costs, including service charges.

Staff will also be freed up to concentrate on value-add tasks as a strong P2P process, underpinned by well-integrated technology, ensures that the processing of thousands of time-consuming and labour-intensive operations is automated. Straight-through invoice processing and ‘right first time’ invoices are possible with the right software. You can free up time so that you can focus on the things that really matter to you and your tenants, whether that’s building more homes or investing in regeneration programmes.

Proactis provides Spend Management solutions to over 40 leading Property and Facilities Management companies:

Spend Management solutions for Property and Facilities Management

Control your Property management spend - from source, to pay with Proactis and MRI

MRI and Proactis have been working together across the UK and US to help Property Management companies control spend for several years. Together, our technologies streamline Source-to-Pay processes, helping save money and create efficiency gains while increasing compliance and reducing risk.

The partnership extends the strong position Proactis has established in the property management sector, with several joint MRI and Proactis clients already enjoying the benefits of the end-to-end solution for property and facilities management companies.


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British Land transforms its finance processes with Proactis

“We wanted to move towards a solution where we could benefit from a professional, innovative, software developer with a long history of development expertise. We know that with Proactis the solution will move with the times.”

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British Land transforms its finance processes with Proactis

Jones Lang LaSalle implements Proactis, end-to-end from sourcing through to payment

Hear from the Service Development Director, Property & Asset Management at JLL on how implementing the Proactis spend management platform, end-to-end from sourcing through to payment, has enabled them to achieve efficiencies in their working practices and provide a better service to their customers and suppliers.
 
 


Expert article:

Read the 7 considerations for better spend control in property management

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