We recognise how important uninterrupted service is to our customers. To reduce any potential impact during the migration, we are scheduling the majority of the work outside normal business hours, including evenings and weekends. Our teams will be actively managing and monitoring the changes throughout the process, with safeguards in place to maintain service stability and we are committed to delivering these improvements while keeping disruption to an absolute minimum.
We have already commenced our internal preparations, with our hosted Purchase-to-Pay (P2P) and Invoice Capture modules being the first scheduled for infrastructure upgrade, followed closely by the Proactis Marketplace (also known as Marketplace Classic).
Following each upgrade phase, we ask that you allocate time to validate and test your key business processes. As we move closer to each milestone, we will continue to provide further details and timelines, to help you plan the testing with confidence.
Project Overview
Why are we migrating to the cloud?
Over the coming months, we'll be upgrading to Microsoft Azure. The good news is that this is largely a behind-the-scenes change.
You can expect:
Improved performance and reliability, backed by Azure's world-class infrastructure
Enhanced security and compliance capabilities
Greater scalability as your needs grow
Faster feature delivery on our end
When does the migration start?
We have already commenced our internal preparations, with our hosted Purchase-to-Pay (P2P) and Invoice Capture modules being the first scheduled for infrastructure upgrade, followed closely by the Proactis Marketplace (also known as Marketplace Classic).
What is needed from me?
Subject to progress continuing as planned, we expect the only customer related activities to be a period of testing the solution within the User Acceptance Testing (UAT) environment and will notify you of the testing period as soon as we are able.
Not sure where to start? Let's talk
You don't need a brief to speak to us. Tell us what's frustrating you right now and we'll have an honest conversation about how we can help.