Proactis Application Managed Service (AMS)

Empower your Proactis journey to success by elevating your Finance and Procurement functions
Speak to an Expert


The Application Managed Service (AMS) from Proactis is a tailored service which supports with accelerating your user adoption, improving your performance and maximising ROI across your Proactis solutions.

As part of our Expert Services, our experienced professionals work alongside you to manage, maintain and optimise your solution, using their industry knowledge and best practice, underpinned with our technology.
 

With the Proactis Application Managed Service as your solution business partner we can:

Icon featuring a whiteboard with graphs showing upward trajectory with a magnifying glass over a bar graph on a teal background
Free up your team to focus on your own value added finance and procurement activities.


Icon featuring three people with a heart symbol below them on a teal background
Strengthen your team’s knowledge and capabilities.


Icon featuring a person with a star and three tick boxes on an orange background
Ensure you have the skills and processes in place to make continuous improvements against your business objectives.


Icon featuring a stopwatch and a thumbs up on an orange background
Accelerate user adoption and ensure you reach full ROI.

 

Helping to build your path to success

The set up and planning phase helps you hit the ground running, by understanding your ambitions so we can build a path to achieve them.

The service is designed to provide flexibility with a monthly bank of hours to draw from. Typical durations for individual requests span from 30 mins up to 8 hours. AMS ensures that you have faster access to Consultants and with activities managed through Service Cloud, there is full visibility and response and resolution service level objectives.

The services we offer include (but not limited to):
  • Monitoring and housekeeping tasks to keep your system operating efficiently.
  • Process reviews and continous improvements.
  • Bite-sized training tailored to your needs.
  • Creating new reports and dashboards, and having changes made to existing ones.
  • Discussion and implementation of new software features as new releases are rolled out.
  • Setting up new users, permissions and roles, and modifying current system users and authorisations.
  • Changes to workflow tasks and reports.

With AMS you can:

  • Maximise ROI: Streamline operations and achieve greater value from your software investment.
  • Boost Efficiency: Experience stress-free system maintenance, personalised notifications, and dedicated user support.
  • Enhance Collaboration: Access tailored training, business-specific configuration updates, and insightful process reviews.
Find out how
Proactis Application Managed Service (AMS)

Let our experts tailor a service to your unique requirements.


Our experienced professionals work alongside you to manage, maintain and optimise your solution, using their industry knowledge and best practice, underpinned with our technology.