Objectives
Bombardier Transportation’s primary goal in working together was to automate and accelerate its processes. The general goal was to increase efficiency and optimise resources, with the aim of making the user experience simpler and more intuitive for buyers and suppliers.
In addition, the solution was to help standardise procurement throughout the group. The digital transformation of workflows and automation of approval processes became the central point in the collaboration.
How Proactis helps
The Proactis solution created a central cloud-based communications portal for Bombardier Transportation and its suppliers, where suppliers can upload their catalogues. Once approved, these catalogues and other punch-out catalogues can be viewed and searched by buyers via the built-in eShop. For spontaneous purchases (spot-buys), it is also possible to create a mini tender via the platform. This is sent to a certain number of suppliers and the selected offer can then be added to the shopping cart.
After approval, the Proactis system converts the shopping cart into a digital order and makes it available to the suppliers via The Supplier Network. Order confirmations, shipping notifications or any changes to the order are sent back to the buyer electronically via Proactis.
Benefits
Through the portal, Bombardier Transportation can make information and document exchange with its suppliers faster and more interactive. Routine tasks are largely automated, for example through the automatic transfer of supplier data. This not only significantly improves the user experience for buyers and suppliers, but also increases acceptance. By using a digital ‘Single Source of Truth’ the administration of transactions is much easier and more transparent.
By automatically storing and monitoring all information, activities and workflows on the portal, Bombardier Transportation can significantly increase compliance and ensure data integrity (e.g. PO Matching).
The company now has much more transparent purchasing processes. Unnecessary purchases and the risk of non-performance or non-compliance by the supplier have been reduced while the intuitive spot-buy solution helps reduce maverick spend. Bombardier Transportation has significantly improved its enterprise-wide purchasing performance with Proactis.