Objectives
Price Chopper had reached a product quality and price ‘glass ceiling’ with minimal opportunities for large improvements. It was difficult and time consuming to explore new Trade Partner options, and procurement best practices were not shared between departments. With costs in the retail sector rising, and intense competition and consumer expectations putting downwards pressure on prices, they decided to act.
After years of each department purchasing their own products and services, Price Chopper focused on a new enterprise-wide eSourcing process to enable more efficient and unified spending.