Objectives
Within Dura Vermeer, the Construction and Property Development division is active in residential, non-residential and industrial construction.
In 2011, the division still had a paper-based invoice processing system with the associated issues. "If you wanted an invoice to be approved, you had to go through the office building with the invoice in your hand to have it physically signed," says Mark ter Hark, Divisional Director Dura Vermeer Construction and Real Estate. "With ten decentralized operating companies that all had their own Accounts Payable departments, that was a lot of work."
This was at a time when digital invoice processing took off. "There were two important requirements for us. One was to raise invoice processing from a decentralized to a centralized model. The second was to make the process more efficient by automating it.” The Construction and Real Estate division of Dura Vermeer wanted to do this by moving from ten decentralized units to one Shared Service Center and one uniform process. "In short, we wanted to make a step change in efficiency," says Ter Hark.