A managed service approach:
- Converts invoices in formats such as PDF and XML into meaningful data - an “eInvoice”.
- Supports strategic initiatives such as “No PO, No Pay”.
- Speeds up the accounts payable process.
- Reduces Accounts Payable costs.
- Improves supplier relationships.
- Encourages 'straight-through invoice processing'.
- Eliminates the hassle associated with paper invoices.
"The control that comes with automatically capturing, scanning and importing invoices improves the resolution of non-compliant invoices and drives transparency throughout the process, and encourages suppliers to be a controlled part of the process, and significantly reduces wasted time and money previously spent on discrepancies."
“And as the volumes that we process have grown, we are actively identifying where there are opportunities for improvement, ideas and where any gaps exist in our processes. Some examples of this include providing access to an ideas portal to raise, review and vote on ideas; use of organization notes to provide a snapshot of Processing Guidelines for each customer to manage consistency of our service delivery and refined induction and training processes for new staff to cater for remote working. "
“The larger volumes of invoices and customers has provided better insight into ‘what good looks like’ so we can benchmark, carry out trend analysis, and improve our service. A good example of this is we have built out reporting packs, delivered by our Account Managers, to help us understand how individual customers are using the system and where there are opportunities to refine their usage."
"These are just a handful of examples of the knowledge we have gained being used to constantly improve the service that we provide. If you would like any further information about any of these processes, or would like to talk about how a managed service approach can help your organisation, I’d very much like to discuss this with you.”
Learn more about the Proactis Invoice Capture Managed Service.