How Proactis helped
Thanks to the internal marketplace solution implemented by Proactis, RTE was able to increase the number of supplier catalogs managed in the tool, as well as the number of sites accessible via punch out. This has provided better visibility of the negotiated and approved content made available by the purchasing department.
Based on B2C eCommerce standards, RTE gives its suppliers the availability to update their own catalogs. The complete changeover from the old solution used the data from the existing catalogs, in complete transparency for suppliers, buyers and users.
"What we appreciate in our collaboration with Proactis is that beyond a tool that gives satisfaction to our users, Proactis also ensures reactive, efficient and professional support," said Luminita Marty, Business Process Owner at RTE.
Proactis accompanied RTE from the design to the production of the solution, with a single contact person and follow-ups for maintenance and support, as well as the training of RTE employees and suppliers.