In 55 years, the Randstad Group has grown from a pioneering temporary employment agency into a large Dutch multi-national human capital company. Randstad helps people find employment every day. It is also able to help companies use their available capacity better and more efficiently, thanks to the dedication of its people and the use of the most innovative customized solutions. The company has over 38,000 employees, and more than 650,000 people work for clients through Randstad every day. This makes Randstad the world’s largest HR service provider.
Randstad Group Netherlands was founded in 2015 by merging various organizational units within the group. As a result, Purchasing and Accounts Payable were centralized and became the responsibility of Business Services (the SSC). Historically, Randstad Group Netherlands had always worked with multiple independent systems – each with its own set-up and process – to order items and services and create invoices. Due to the fragmented ordering and invoice processes, the organization ran into various problems. There was insufficient control over purchases and approval of orders often took place afterwards, after the receipt of the invoice. As a result, the organization had only limited insight into outstanding commitments and expenditure. A complete and up-to-date overview of current supplier contracts (below 100 Euro) was also not available, which meant that agreements were not properly adhered to.