Proactis ReThink '22:
Realigning Spend Management to Strategic Needs: The Power of a Strong Customer, Technology Vendor Partnership
Bright Horizons – the UK’s leading childcare provider joined Proactis as a customer in 2018 and underwent a digital fiance transformation, implementing Proactis Purchase-to-Pay, AP Automation and Marketplace to drive total visibility of end-to-end procurement and spend across the business.
In 2021, Andrew Duckworth joined the business with an end goal of developing a best practice procurement team to suit a larger scale business, aligned to the strategic needsof the business. He engaged with the Proactis team to help him in his pursuit to reengineer business processes, using Proactis technology as an enabler.
Watch Andrew and Bright Horizons’ Account Manager, David McCormick, as they share the journey that is underway:
- The discovery process that was undertaken to reverse engineer elements of the original implementation by using the latest Proactis implementation solution methodology with the new customer strategic goals in mind.
- The use of Proactis Customer Value Realisation initiatives including solution use/consumption, training, workshops, and a post- implementation roadmap to deliver the outcomes from the process.