Proactis holds ISO 9001 standard for its UK offices. ISO 9001 is a Quality Management Systems standard for documented processes and continual improvement, to show customers that a company has defined business processes spanning from the sales cycle, through development and implementation of our products.
Proactis has been awarded ISO 27001 certification for Information Security and Risk Management. The standard is to give assurances regarding change control and access controls.
ISAE 3402 is a standard for documenting that a service organisation has adequate internal controls. The control objectives are defined for both corporate systems, solutions and the supporting infrastructure which underpins the Proactis solutions.
As of 2019, Proactis has successfully completed an ISAE 3402 SOC 2 Type 1 report for each of the following solutions:
- Invoice Capture software
- EBuy 7
Proactis solutions have become certified PEPPOL (Pan-European Public Procurement On-Line) Access Points. The PEPPOL network contains public institutions from more than 19 European countries and this accreditation means that customers can access the PEPPOL network via The Business Network and Esize solutions.
|SAP certification (BPO service delivery of Supplier Relationship Management)
Proactis has certification for BPO service delivery of Supplier Relationship Management, having first been certified in 2010. The certificate was granted by the SAP Partner Service Delivery organisation for demonstrating clear quality standards and processes aligned to SAP principles.
Proactis has successfully gained a coveted position on the UK Government’s procurement initiative, G-Cloud 10. G-Cloud is the specialist supplier framework, run by the UK Government, to make the procurement process easier and quicker for public sector buyers.
The North American Office continues to achieve a favourable SSAE 18 SOC 1 Type 2 report. Previously known as SAS 70 and SSAE 16, this type of report provides statements on the organisation’s system and the suitability of the design and operating effectiveness of controls. The standards are in line with the Standards for Attestation Engagements No 18 (SSAE 18).
Under German law, all invoicing parties are required to send invoices to public invoice recipients in the XRechnung format. XRechnung is a standard for electronic invoices sent to the contracting authorities (including the federal government, states and municipalities) in Germany. The Proactis Business Network complies by providing the ability to send invoices in XRechnung format.