How Proactis helped
The Proactis implementation was divided into two phases: bids and solicitations and vendor management; then order management, including contracts, electronic catalogues and roundtrip integrations with external eCommerce websites.
Proactis streamlined the vendor on-boarding and management process. This included supporting business registration, categorisation of goods and services, providing demographic information, qualifying vendors, reviewing, tracking and responding to solicitations, as well as the management of contracts and invoices.
The vendor community benefits greatly from the comprehensive online, self-service functionality offered by Proactis. The City has 225 unique buyers using the system and 66 unique agencies. This includes full security of purchasing transactions and data storage. And the Proactis mobile app allows vendors to access the solution from anywhere, at any time.
Each state department can create its approvals based on total commodity being purchased and engaged approvals at the departmental director level, with the ability to delegate to others as necessary. Departments with complex processes such as Fire, Traffic Safety, Water and Parks Administration were supported with specific business process migration and user training.
Proactis simplified the financial system migration with advanced purchasing functionality and easy integration with the new generation Microsoft Dynamics GP system, and supported extended integration with other operational support systems and mobile applications.