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System Administration Service

Support for all types of system administration, from management activities through to operational tasks

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We understand your 
System Administration challenges

  • Developments inside and outside your organization mean that the configuration of your system is constantly subject to change.
  • You don’t have the right people or knowledge in-house to make required changes to your application.
  • Your staff can’t afford the time to deal with system administration issues


We have 
the solution

Proactis provides professional support for system administration, including a range of activities, from management activities through to operational tasks: 
  • Creating and modifying system users and authorizations.
  • Maintaining processes within Proactis.
  • Maintaining master data.
  • Creating, importing and maintaining catalogs and Open Catalog Interface (OCI).
  • Designing ad-hoc standard and bespoke reports.
Proactis System Administration also helps you serve your internal customers better. Our administrator not only takes care of the system, but also acts as a point of contact. This ensures faster service, satisfied users and a better (and more intensive) use of the solutions.

What you can do
Let us do the hard work so you can get the visibility you need

Our spend analysis specialists have dealt with all these issues and more.

We can quickly put powerful ready-to-use analytical tools along with clean, classified data into the hands of your Procurement and Financial teams. 

We have the right tools for the job

Our spend analysis team utilises our advanced cloud-based spend analysis technology as the foundation of our service. Using our comprehensive toolset, we start by performing an initial data acquisition, cleansing, enrichment and classification process on data from Proactis P2P and/or any other systems that contain your supplier and purchase transaction data. Then we set up a repeatable process to automatically add new activity on a regular basis so your spend data is always up to date. 

We provide your complete spend picture

With your central spend data repository in place, we work with you to use our powerful analytical tools to gain the actionable insights you need. We help you look at your spend by category, department and cost centre. We help you look at your spend by supplier and supplier groupings, and at your top suppliers and ‘tail spend’ by spend and transaction volume, and by geography. We show KPIs that identify opportunities for compliance and process improvement, fraud detection and more. 

We understand what you really want to do

Next, something remarkable can happen. Spend analysis is just a means to an end. So we work with you to use your new-found insights to do what you really want to do: identify savings opportunities so you can capture, identify potential risks so you can manage them, and identify compliance and process problems so you can fix them. Soon you'll see how Proactis Spend Analysis can be the engine to consistently drive year-over-year savings and value creation in many different ways. 

Faster service, satisfied users and a better (and more intensive) use of your solutions

With Proactis 
you can achieve:

  • The required knowledge available at all times to keep your configuration up-to-date.
  • Fulfilment of your system administrator role - even on a temporary basis (e.g. to cover holiday or illness).
  • Seamless resolution of any problems and user queries through the Services & Support department.
Spend management starts here
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