Supplier Engagement

Supplier Engagement

Reduce Cost & Improve Collaboration with Suppliers

PROACTIS supplier engagement solutions address all forms of supplier communication and transaction processing with a focus on reducing cost, while at the same time strengthening relationships.

As a clear win-win opportunity for both you and your suppliers, PROACTIS Supplier Engagement streamlines and automates supplier interaction from initial introductions, qualification, and on-boarding; through supplier profile and catalogue management; to daily purchase order release, and processing of invoices within Accounts Payable.

PROACTIS Supplier Engagement provides the capabilities that enable you to:

  • Streamline the sourcing process with electronic 2-way supplier interaction
  • Reduce the cost of supplier profile and catalogue management with supplier self-service updates
  • Eliminate the need to handle paper purchase orders with automated release and supplier self-service retrieval
  • Reduce the cost invoice processing with electronic invoice capabilities to fit all of your trading relationships, and all levels of supplier technical capability
  • Eliminate non-value-added time in Accounts Payable spent answering phone and email questions from suppliers with self-service invoice and payment status enquiry capabilities

To learn more about PROACTIS supplier engagement solutions, contact us today.

Procurement and AP departments must interact continually with suppliers to send, receive, and process transactions; and to keep important supplier and catalogue information up to date. The business depends on this interaction. But the cost can be extremely high - often even higher than Finance and Procurement executives realise.

In order of overall volume of activity, this interaction includes:

Exchange of order-related transactions:

  • Sending purchase orders
  • Receiving invoices

Responding to supplier enquiries:

  • Invoice and payment status

Requesting, receiving, and maintaining information to support purchasing activity, including:

  • Supplier catalogue, product, service, and pricing updates

Exchange of documents as part of the sourcing and supplier management process, including:

  • Sending questionnaires and other requests for information
  • Receiving and processing supplier profiles and profile updates
  • Sending Requests for Proposal or Quote (RFx documents)
  • Receiving and processing submitted proposals and quotes

This diverse range of activity is performed across the Procurement and Accounts Payable departments, as well as throughout the organisation. There is no "one right way" to facilitate all this communication. It requires a variety of approaches based on the varying strategic value, transaction volume, level of risk, and technical capabilities of different suppliers. The challenge is clear: how to exchange and maintain all the information required to do business with a wide range of suppliers in a consistent and timely manner, at the least possible cost.

PROACTIS Supplier Engagement provides a number of opportunities for rapid cost savings through quick, relatively easy automation of a number of activities. It also provides a variety of capabilities that enable you to incrementally reduce time and cost by moving suppliers through increasingly efficient communication and eCommerce methods that add up to significant savings for both you and your suppliers.

PROACTIS supplier engagement solutions are centred on a powerful cloud-based supplier portal that acts as a communication and eCommerce hub between you and your supplier base. Using this hub and related capabilities, you can significantly streamline both Procurement and Accounts Payable.

In Procurement, you can:

  • Accept standardised supplier applications to become authorised suppliers
  • Post electronic requests for quotes or proposals (RFx documents) for public or controlled access
  • Accept RFx responses uploaded electronically by potential suppliers
  • Electronically score and review supplier performance
  • Enable supplier self-service updates to catalogue and profile information
  • Post purchase orders for secure access by suppliers

In Accounts Payable, you can:

  • Receive electronic invoices sent by suppliers in any number of ways (e.g. XML file, structured email or PDF, purchase/lodge cards etc.)
  • Enable online supplier self-creation of electronic invoices via direct invoice entry or "Purchase Order Flip"
  • Employ a PROACTIS cloud-based invoice capture service that turns paper invoices into far more efficient electronic invoices
  • Provide supplier self-service access to invoice and payment status

To learn more about PROACTIS Supplier Engagement, contact us today.

PROACTIS supplier engagement solutions represent a clear win-win opportunity for you and your suppliers, reducing both your operational costs and the cost of your purchased goods and services.

Benefits to Suppliers

PROACTIS Supplier Engagement enables suppliers to:

  • Reduce their selling costs by more easily introducing themselves and responding to your needs
  • Reduce their costs associated with order and invoice errors by keeping you up-to-date on capabilities, products, services and prices
  • Reduce transaction processing costs by electronically receiving orders and sending invoices in the manner that is most convenient to them

Benefits to You

By enabling you to offer these services to suppliers, PROACTIS Supplier Engagement helps make your organisation "easy to do business with", fostering supplier relationships that ultimately yield higher value as measured by lower prices, better service, and lower risk.

But those same services offer your organisation significant opportunities for direct operational savings as well, including the tools to:

Reduce the cost of Procurement operations by:

  • Virtually eliminating the administrative manpower required for printing, mailing, and receiving paper documents such as RFx documents and purchase orders
  • Automating RFx distribution and response collection
  • Significantly reducing the manpower requirements needed to keep supplier catalogues and profile information up to date internally

Reduce the cost of Accounts Payables operations by:

  • Dramatically increasing the percentage of invoices that are processed "straight through" without the need for human handling because they are received in electronic form
  • Enabling increasingly efficient methods of transaction handling with suppliers using different approaches that are appropriate for various trading relationships and supplier technical capabilities
  • Significantly reduce the AP manpower required to answer supplier calls and emails regarding invoice and payment status

To learn more about PROACTIS Supplier Engagement, contact us today.

 

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