Is complexity getting in the way of greater success?

Charlotte Sutton
Charlotte Sutton,
Service-based organisations around the world face specific challenges when trying to bring their expenditure under control. And their challenges usually relate to complexity.
The reasons are easy to understand. Companies often make strategic sourcing decisions at divisional or site levels. Multiple business units may be dispersed across numerous towns, cities or countries, with different languages, cultures, currencies and tax regimes. Their purchasing processes and expenditure can spread across a vast range of products, services and suppliers.

Getting a clear picture of who is spending what with whom can seem impossible.

Complex, legacy systems and manual processes make things worse. Few enterprises have standardised procurement, purchasing and Accounts Payable processes. Rather, they use multiple systems and ad hoc processes that make getting a handle on corporate spend even more elusive.

It's often the picture whether you're in the Public Sector, Education, Retail, Financial Services, Not-for-Profit, Housing, Property Management and a wide range of other service-based industry sectors.

But there's good news. Some organisations have managed to transform processes – and they are reaping the rewards.

They've got a clear picture of corporate expenditure and they've found the levers of control to drive up every aspect of efficiency and transformation.

In the following blog posts we will be looking at these organisation’s stories and focusing on five types of savings. These are:
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