PROACTIS Blog

Purchase-to-Pay Transformational Change: From Vision to Realisation

Charlotte Sutton
Charlotte Sutton,
PROACTIS
At a recent Public Seminar in Westminster, London, PROACTIS welcomed Head of Purchase-to-Pay at Essex Council who provided a fascinating case study of their corporate systems transformational change programme across the whole council, including the efficiency and effectiveness of core financial, purchase-to-pay and eInvoicing processes.
At a recent Public Seminar in Westminster, London, PROACTIS welcomed Head of Purchase-to-Pay at Essex Council who provided a fascinating case study of their corporate systems transformational change programme across the whole council, including the efficiency and effectiveness of core financial, purchase-to-pay and eInvoicing processes. This included a detailed account of the project background, methodology, original state analysis, progress to-date and future state process goals.

Nicole described how the EGS Marketplace (EGS is now part of the PROACTIS Group) is integral to the solution delivering significant savings through streamlined processes and how software can act as an agent of change to allow manual processes to be fully automated.


The Council manages a sizeable budget of £2.2bn, spends £930million p.a. on goods and services (80% of which is complex services spend) resulting in 650,000 transactions and over 385,000 invoices. After reengineering their business processes, the EGS Marketplace is now part of a complete purchase-to-pay solution that influences £500m of procurement spend p.a. with 3,000 users raising 37,000 purchase orders. 73% of invoices are submitted electronically directly from 3,000 suppliers and 27,803 p.a. invoices are scanned using OCR technology. The technology is being used effectively to support process efficiency and consistency. In addition, the Council has managed to achieve a high supplier adoption rate with 97% of suppliers trading electronically.

This was a fascinating case study that demonstrates the progress that Councils can make in transformational financial, purchase-to-pay and eInvoicing process change (from vision to realisation) and the cashable savings and efficiency gains possible. For Essex Council, this includes: streamlined purchase authorisation processes, removal of local receipt of invoices, matching, batching and keying activity; facilitation of procurement savings through spend profiling; contract gap analysis and granular procurement classification MI; ability to ensure compliance to agreed contracts; streamlined purchase-to-pay process with suppliers; the ability to pay suppliers on time; and much more.

If you want to learn more about the day and have access to the PPT slides, contact us at info@proactis.com